Vworld2 is fully committed to protecting the privacy and personal data of every member. This Policy clearly explains how we collect, use, store, and protect your information in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010.
The principles that shape our approach to member privacy and information security
Vworld2 only collects personal data that is strictly necessary for platform operations and legal compliance. We do not collect irrelevant or excessive information. Every category of data collected has a clear and lawful purpose.
All vworld2 members' personal data and financial transactions are protected with 256-bit SSL encryption technology — the same security standard used by Malaysia's leading banking institutions such as Maybank and CIMB. Your data is secure at every level.
As a vworld2 member, you have full rights over your personal data. You may request access to the data we hold, submit corrections if there are errors, or request deletion of your data under certain circumstances through our support channels.
Vworld2 does not sell, rent, or disclose members' personal information to any third party for marketing or commercial purposes. Your data is used solely to operate the platform and fulfil your service needs.
Every aspect of data processing at vworld2 is designed and implemented to fully comply with Malaysia's Personal Data Protection Act (PDPA) 2010. We continuously keep up with the latest developments in data protection regulations to ensure ongoing compliance.
In the event of any security incident involving member data, vworld2 will promptly notify the affected members and the relevant authorities within the timeframe required by law, along with details of the remediation steps taken.
This Privacy Policy ("Policy") describes how vworld2 ("we," "the platform," "vworld2") collects, uses, discloses, transfers, and stores information obtained from members and visitors to our platform at https://vworld2.click.
This policy applies to all individuals who:
By using the vworld2 platform, you acknowledge that you have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of the platform immediately.
Age Notice: vworld2 does not knowingly collect data from individuals under the age of 18. Should we discover that data belonging to a minor has been collected without valid consent, we will take immediate steps to delete it.
Vworld2 collects various types of personal data depending on how you interact with our platform. The table below summarises the main categories of data we collect:
| Data Category | Sample Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Registration form, KYC verification |
| Contact Data | Email address, phone number, Malaysian residential address | Registration form, profile updates |
| Financial Data | E-wallet account details (Touch 'n Go, GrabPay), deposit and withdrawal transaction history in RM | Payment transactions |
| Technical Data | IP address, browser type, operating system, device data | Automatically upon visit |
| Usage Data | Game history, types of games played, active hours | Automatically during gameplay |
| Communication Data | Live chat logs, support emails, complaint records | Customer support interactions |
We may also collect data you share voluntarily, such as feedback, satisfaction surveys, or competition entries. All data collection is guided by the principle of data minimisation – only what is strictly necessary.
Vworld2 uses collected personal data solely for the following legitimate purposes. We will not use your data for any other purpose without your prior consent:
Processing registrations, verifying identity (KYC), managing member accounts, and ensuring login security.
Processing deposits via Touch 'n Go, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks), and fund withdrawals in MYR.
Providing technical support, resolving complaints, and ensuring member satisfaction in both Malay and English.
Sending promotional information, the latest bonuses, and platform updates — only to members who have opted in to receive such communications.
Detecting suspicious activity, preventing money laundering, and complying with Malaysian legal requirements.
Analysing usage patterns to improve the user experience, introduce new games, and optimise platform performance.
Vworld2 does not sell or trade members' personal data to any third party. However, in limited circumstances, we may share your information with the following parties for platform operational purposes:
Every third party that receives vworld2 member data is bound by a data processing agreement requiring them to use that data only for permitted purposes and to maintain security standards equal to or higher than those of vworld2.
Vworld2 continually invests in the latest security infrastructure to ensure members' personal data is always protected against unauthorised access, disclosure, alteration, or destruction. Key security measures we employ include:
While we take all reasonable steps to protect your data, no security system is entirely infallible. You also play an important role in keeping your account secure by keeping your password confidential and not sharing your login credentials with anyone.
The vworld2 platform uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit a website.
The types of cookies we use are:
Cookie Controls: You can manage and delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some vworld2 platform features. Third-party cookies such as analytics tools are governed by their respective providers' privacy policies.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, you as a data subject have certain rights regarding your personal data processed by vworld2. These rights include:
| Your Rights | Description | How to Exercise Your Rights |
|---|---|---|
| Right of Access | Request a copy of the personal data we hold about you | Contact vworld2 customer support |
| Right to Rectification | Correct personal data that is inaccurate or incomplete | Account settings or contact support |
| Right to Erasure | Request the deletion of your data under certain circumstances | Written request to vworld2 |
| Right to Object | Object to the processing of your data for specific purposes such as marketing | Unsubscribe via email or contact support |
| Right to Portability | Receive your data in a structured, machine-readable format | Written request to vworld2 |
To exercise any of the rights above, contact the vworld2 customer support team by email at support@vworld2.click, stating the right you wish to exercise and your identity. We will process your request within the timeframe prescribed by the PDPA 2010.
Vworld2 does not retain personal data longer than necessary for its original collection purpose or as required under Malaysian law. Our data retention guidelines are as follows:
Secure Deletion: When data is no longer needed, vworld2 ensures secure deletion using methods that prevent recovery. For physical data (where applicable), secure destruction procedures are strictly followed.
Vworld2 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal developments, or technical requirements. Any material changes will be communicated to members via:
Your continued use of the vworld2 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed.
If you have any questions, concerns, or complaints regarding how vworld2 handles your personal data, you are welcome to reach us through the following channels:
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the relevant regulatory body under the Ministry of Communications and Digital.
Data Protection Officer: vworld2 has appointed a Data Protection Officer responsible for ensuring compliance with PDPA 2010 and handling all matters relating to member data privacy. All privacy-related correspondence will be managed by this office.
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